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Commonly Asked Questions

Tour Booking

Book your tour through the “Book Now” button on the tour descriptions. Not all dates are shown, so please send us an email requesting a tour date. We will put it up for booking if the trip/tour is available that day and time.

Email: info@qaq.gl

Cancellation Policy

TOURSĀ 

For cruise-ship guests:Ā Greenland Sagalands offers a full refund on tours purchased on the website if the cruise-ship does not port Qaqortoq. All passengers get a full refund. Due of delayed or changes of dates of arrival to Qaqortoq, all passengers are offered new tickets or their tickets are valid for same tour.

You can regrets a purchased tour within 24 Hours if the tour is more than 48 Hours ahead.

You get a full refund if the purchased tour is more than 21 days ahead.

You get 75% refund if the tour purchased is less than 21 days ahead and more than 14 days.

You get 50% refund if the tour purchased is less than 14 days ahead and more than 7 days.

We have the right to keep the payment due to personal cancellation for a tour less than 7 days.

Tour Meeting Point

Meet us inside our souvenir store! The guide will start the tour right outside the Greenland Sagalands building.

 

Cruise passengers: You will arrive to Qaqortoq on tender boats. Our building is placed right by the pier, not more than 100 meters away. The guide will meet you 15 minutes before the tour, at the pier. The guide will be holding up a sign, with the tour name. Remember to show your booking confirmation!

Personalized tour

Would you like to reach a certain settlement or town? Or is there a specific fishing destination you would like to reach by boat? Specific destinations can be planned for you, so feel free to contact us through our email: info@qaq.gl

 

Previous personalised trips:

  • Pick up at Narsarsuaq to Qaqortoq
  • Stay at our airbnb
  • Trip to the hot springs
  • Return from Qaqortoq to Narsarsuaq